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Conference Agenda
The whole 2010 conference agenda is devoted to the topic of helping you gain more advantage from the Triaster solution.
The conference sessions are classified under 3 broad headings.
A set of sessions targeted at organisations that are in the Period of Investment.
A set of sessions targeted at organisations that are beginning to see business benefits emerging.
A set of sessions targeted at organisations that are reaping benefits from the Triaster solution and now want to accelerate, extend and scale those benefits.
Continuing the theme of all previous Triaster conferences, there are 3 tracks of activity; the Main Conference track for keynotes, the 'Time to Benefit' track and the Triaster Community track. There are 15 sessions in total to choose from, with at least 3 sessions devoted to each of the 3 phases of the Time to Benefit curve. Four specific sessions are dedicated to existing Triaster customers to explain their experiences with the Triaster solution.
Additionally, there is a drop-in area running at various times throughout the conference containing voting booths for the Triaster Award, and a fully working load-balanced three server cluster with technical staff on-hand to talk you through it.
There is something for everyone at the 2010 conference!
No matter where you are on the benefit curve, this conference will move you several steps further along in the right direction.
The latest working agenda is shown below, this is subject to further refinements:
| 12/10/10 | Main Conference | ||
| from 14:00 | Check-in to accommodation | ||
| 19:00 onwards | Pre-conference Dinner | ||
| 13/10/10 | Main Conference | Reducing the Time to Benefit Track |
The Triaster Community Track |
| from 09:00 | Conference Registration | The sessions in this track are led by the Triaster team to help our customers understand the recommended best practice to gain advantage from the Triaster solution in as short a time as possible. | This track is for members of the Triaster Community to connect with and learn from each other's experiences, and to communicate with the Triaster team. |
| 10.00 - 11.00 | Welcome and Overview. Advantage at Your FingertipsAn entertaining overview of the main conference theme and conference sessions, intertwined with demonstrations and ice breakers.Michael Cousins, Triaster |
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| 11.00 - 11.30 | Tea and Coffee | ||
| 11:30 - 12:20 |
Going live with your first Process Library is the first major milestone to receiving benefit with Triaster. This session will focus on the key business processes and the supporting software capabilities to get to the first Go-Live. |
A look at how important it is to have a governance structure in place to deliver real process improvement results. The University has recently undergone a major review of administrative processes from which a re-organisation and new governance has emerged. This session will show how this has positively impacted the effectiveness of the change programme and
share the lessons learnt.
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| 12:30 - 13:30 | Lunch | ||
| 13.30 - 14.20 |
A detailed look at how the new Triaster menu interface works. This menu system is a powerful new tool that enables you to create multi-tiered menus in real-time. Together with the ability to clone a library, a whole ecosystem of libraries can be generated to precisely meet the needs of each set of users. |
An in-depth look at how ING Direct implemented Triaster to help staff in the call centre execute a common set of customer-centric processes. |
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| 14.30 - 15.00 | Tea and Coffee | ||
| 15.00 - 15.50 | Confidence. The role of the quality professional.A look at the role of Quality Professional in the modern organisation. A very informed and insightful discussion of the part quality professionals should play in process improvement and governance.Vincent Desmond, Executive Director Business Development, CQI, IRCA Deputy Director |
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| 16.00 - 16.50 |
Getting the best out of the Report Exchange tool. Helps you get to get to grips with this exciting new tool and shows how you can share and download reports from the Triaster website as well as modify existing reports.
Demonstration of how the Report Exchange works in 10.1 and how a new report can be created from an existing XSLT.
Demonstration of how Excel filtering can be used to increase the power of existing reports.
Overview of proposed new features in the Report Exchange, followed by discussion and feedback on new features – with plenty of time for Q&A. |
There are a great many changes Triaster has made to the level of services we supply, and the licensing structures available to you. Did you know you can now have an agreement with Triaster that gives you unlimited libraries with unlimited users? You can also have free training and a host of other benefits such as licences you can transfer from one person to another. This interactive workshop will bring you up to date and answer your questions on all the benefits you can receive from Triaster. |
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| 17.00 - 19.00 | Delegates' time | ||
| 18.45 - 19.30 | Drinks Reception | ||
| 19.30 - 22.00 | Conference Dinner | ||
| 14/10/10 | Main Conference | Reducing the Time to Benefit Track |
The Triaster Community Track |
| 07:00 - 08:45 | Breakfast | ||
| 09.00 - 09.50 |
Going live with your first Process Library is the first major milestone to receiving benefit with Triaster. This session will focus on the key business processes and the supporting software capabilities to get to the first Go-Live. |
Take a look at the future of the Triaster solution and discuss with the Triaster team what is important to you in this collaboration session. |
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| 10.00 - 10.30 | The Triaster User GroupThe User Group is enormously influential in how Triaster allocates its development resources and prioritises product changes. This session will describe real examples of how this works in practice and explain the role of the User Group and how you could get involved.Linda Spinks, User Group Chairperson |
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| 10.30 - 11.00 | Tea and Coffee, and final opportunity to vote for the Triaster Award winners. | ||
| 11.00 | Triaster Award voting closes | ||
| 11.00 - 11.50 |
A detailed look at how the new Triaster menu interface works. This menu system is a powerful new tool that enables you to create multi-tiered menus in real-time. Together with the ability to clone a library, a whole ecosystem of libraries can be generated to precisely meet the needs of each set of users. |
With large complex bids, understanding and documenting the delivery processes can provide a distinct competitive advantage. This session will provide a fascinating insight into how Triaster was used to help the Carillion bid team in their efforts to secure a new contract. |
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| 12.00 - 12.50 |
Getting the best out of the Report Exchange tool. Helps you get to get to grips with this exciting new tool and shows how you can share and download reports from the Triaster website as well as modify existing reports.
Demonstration of how the Report Exchange works in 10.1 and how a new report can be created from an existing XSLT.
Demonstration of how Excel filtering can be used to increase the power of existing reports.
Overview of proposed new features in the Report Exchange, followed by discussion and feedback on new features – with plenty of time for Q&A. |
A discussion of how to achieve benefit from the data management capability of Triaster to deliver cost effective processes that maximise efficiency through the use of Activity Metrics
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| 13.00 - 13.30 | Triaster Award 2010Presentation by Michael Cousins and Linda Spinks for the winners of the 2010 Triaster Award, followed by closing remarks |
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| 13:30 - 14:30 | Lunch | ||
| 14.30 | End | ||
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